How to register an internal note from a client in IKOMSOFT?

To register an internal note from a client in Ikomsoft, follow these steps:

1. Log in to your Ikomsoft account.
2. Access the Guide or Invoice section in the main navigation bar.
3. Find the invoice or guide related to the shipment where you want to add the internal note and click on it to open.
4. At the bottom of the screen, click on Guide Details.
5. Click on the Internal Notes tab.
6. Fill out the form below with relevant information, including details about the note and any tracking or reference information you have.
7. In the status tab, select the status of the note, open or closed.
8. Click on the create button to complete the process.

If you still have doubts about how to register an internal note from a client in Ikomsoft, do not hesitate to contact our technical support department for assistance.