How to update the status of a package by scanning it in IKOMSOFT?
April 16, 2024
To update a package using the scanner in IKOMSOFT, follow these steps:
- Ensure that the scanner’s user account is properly configured for STATUS usage.
- Open the “IKOMSOFT TRACKING” app on your mobile phone.
- Log in with your username and password.
- Select the type of scanning: Camera or Laser.
- Choose the STATUS and the COUNTRY.
- Press the SCAN button and focus on the barcode you want to update the status of.
- Once you have finished scanning all the barcodes, press the button at the bottom right “Sync now” for 3 seconds.
- Confirm the synchronization.
If you still have doubts about how to add packages to a driver with the scanner in IKOMSOFT, feel free to contact our technical support department.