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Privacy Policy
and Data Protection

At IKOMSOFT we are committed to protecting and respecting your privacy. This policy describes how we protect the personal information of users of our IKOMSOFT PRINT application.

Effective date: Indefinite · Active document
Applies to IKOMSOFT PRINT App
Personal data protection
We do not sell your information
info@ikomsoft.com

The most important points at a glance

Before reading the full document, here are the key points of our privacy policy.

We don't sell your data

We do not sell, rent or share your personal information with third parties for commercial or marketing purposes.

Service use only

The information collected is used solely to enable the parcel shipping and management service.

Your rights

You have the right to access, correct or delete your personal information from our records at any time.

Security guaranteed

We implement technical and organizational measures to protect your information against unauthorized access.

Full Privacy Policy

IKOMSOFT PRINT · Mobile Application

By using our applications, you accept the practices described in this policy. If you have any questions or concerns, contact us at info@ikomsoft.com.

1

Information Collection

1.1 Information you provide to us

We may collect personal information from clients for parcel shipping logistics purposes. This information may include:

Full name
Identification of the sender and recipient of the package
Shipping address
Origin address from which the package is collected
Phone number
Contact for coordinating delivery or collection
Delivery address
Final destination where the package will be delivered to the recipient

1.2 Device information

Our applications may collect information about your device, including but not limited to:

Device model
Operating system
Unique identifiers
System status
This information is used exclusively to improve the performance and user experience of our applications. It is not used to identify you personally.
2

Use of Information

We use the information collected with the user's consent to enable the parcel shipping service. Specifically:

Shipment logistics management

Processing and managing the shipping and delivery of packages between senders and recipients.

Operational communication

Notifying users and recipients about the status of their shipments in real time.

Service improvement

Analyzing application usage to improve its functionality and user experience.

Commercial purposes with third parties

Your information is NEVER used to sell, rent or share with third parties for commercial purposes.

3

Disclosure of Information

Non-commercial disclosure commitment
We do not sell, rent or share personal information with third parties for commercial purposes. This is a fundamental guarantee of our privacy policy.

We may share information in a limited manner only with:

Allowed

Support subcontractors

Customer service providers who help us deliver technical support to users, under confidentiality agreements.

Prohibited

Commercial third parties

We do not share subscription data or SMS consent information with third parties for any marketing or advertising purpose.

4

Security

IKOMSOFT is committed to protecting the security of your personal information and has implemented appropriate technical and organizational measures to safeguard this information.

Protection against unauthorized access
Protection against improper disclosure
Protection against misuse
Secure cloud infrastructure (GoDaddy)
Data encryption in transit
Internal organizational measures
5

User Rights

As an IKOMSOFT PRINT user, you have the following rights regarding your personal information:

Right of Access

You may request a copy of the personal information we hold about you in our records at any time.

Right of Rectification

If any of your personal information is incorrect or out of date, you may request its correction.

Right of Erasure

You may request the deletion of your personal information from our records, subject to applicable legal obligations.

To exercise any of these rights or if you have any questions about our privacy policy, contact us at: info@ikomsoft.com
6

Changes to the Privacy Policy

We may occasionally update this privacy policy to reflect changes in our practices. We recommend checking this page periodically to stay informed of any updates.

If we make significant changes, we will notify you through in-app notifications. Minor changes will be reflected directly on this page without prior notice.
7

Contact

If you have any questions or concerns about this privacy policy, or wish to exercise your rights as a user, you can contact us through the following channels:

Acceptance of the Privacy Policy

By using our applications, you accept this privacy policy and the conditions established in our Terms of Service. Thank you for trusting IKOMSOFT to manage your logistics operation.

Terms and Conditions Cookie Policy Contact IKOMSOFT

Questions about
your privacy?

Our team is available to clarify any questions about how we protect your information. We respond within 24 hours.